Privacy Policy

1. Introduction

Shree Acu Ayurvedic Clinic (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect:

  • Personal identifiers (name, phone number, email address)

  • Health-related information provided voluntarily

  • Appointment details

  • Website usage data (cookies, IP address, log data)

  • Communication records

3. How We Use Your Information

We use your information to:

  • Provide and improve our therapies and Ayurvedic services

  • Communicate appointment details or respond to inquiries

  • Send marketing & promotional emails (only with consent)

  • Analyze website usage for site improvements

4. Data Sharing & Disclosure

We do not sell or trade your personal data. We may share with:

  • Service providers (hosting, analytics)

  • Legal authorities if required by law

  • Healthcare professionals involved in your care

5. Cookies & Tracking

We use cookies to:

  • Remember preferences

  • Analyze site traffic

You may disable cookies via your browser settings.

6. Security

We use industry-standard measures to protect your data, but no system is 100% secure.

7. Your Rights

You can request access, correction, or deletion of your personal information.

8. GDPR & India DPDP (Data Protection) Compliance

Shree Acu Ayurvedic Clinic is committed to protecting your personal data and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users from the European Union (EU) and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

Lawful Use of Personal Data

We collect and process personal data only when it is:

  • Provided voluntarily by you through forms, appointments, or inquiries

  • Required to deliver our services

  • Necessary to comply with legal or regulatory obligations

Personal data may include your name, phone number, email address, health-related information shared by you, and website usage data.

Your Data Protection Rights

Depending on your location, you have the following rights:

Under GDPR (EU/UK users):

  • Right to access your personal data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

Under India’s DPDP Act (Indian users):

  • Right to know what personal data is being collected and used

  • Right to request correction or updating of personal data

  • Right to request erasure of personal data when no longer required

  • Right to withdraw consent at any time

  • Right to grievance redressal

Consent & Withdrawal

By submitting your personal information on our website, you consent to the collection and use of your data as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us.

Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or disclosure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.

Contact for Data Requests

To exercise your data protection rights or raise any concerns, you may contact us at:

Email: shreeacuayurvedic@gmail.com

We will respond to all legitimate requests within a reasonable timeframe, in accordance with applicable data protection laws.

9. Changes to Policy

We may update this policy with notice.

10. Contact Us

Email: shreeacuayurvedic@gmail.com